ethanw85
New Member
Do not buy from www.jdmtigerjapanese.com!
I know that I made a mistake of ordering from these people, so save your typing, I’m not here to get flamed, I’m here to try to save someone else from doing what I did.
Without doing proper research, I recently purchased a JDM D15B Vtec motor and transmission from www.JDMtigerjapanese.com. I ordered on April, 16, 2013. I had not received any shipping confirmation 7 days later, so I called to check on the status of my order. The representative informed me that the item I had ordered was out of stock and would ship as soon as it became available. I finally got shipping confirmation on April 30,2013, and the engine arrived later on in the week.
Bear with me as I share how twisted this company really is.
A little Background:
The item I purchased was JDM D15B Vtec Engine and Transmission: http://www.jdmtigerjapanese.com/d15b-sohc-vtec-engine-manual-5-speed-transmission-92-95.html.
As you can see in the listing of the item for sale, the picture shows a complete motor that has been removed from a vehicle and has no damage. Tiger claims that “Tiger Japanese prides itself on offering engines of excellent quality. All our engines pass a Multi-point inspection & Compression test to ensure great quality engines. We only ship engines with positive compression test results.”
I cannot say for sure whether or not there was a compression test done on my engine, but if I was going to guess, I would say no, because the spark plug wells had oil in them, which tells me that the plugs had not been removed, and 2 of the 4 spark plugs were so tight that I thought I was going to break something when I got them loose.
Also, in the listing, it states that the engine comes with the following:
(Which I assume that since they mention that they are included, they would be in working order)
Complete Block Alternator
Complete Head Oil Pan
Intake Manifold Spark Plugs
Exhaust Manifold Valve Cover
Throttle Body Vtec Solenoid
Power Steering Pump Manual Transmission
Injectors Clutch
Fuel Rail Fly Wheel
Distributor Starter
From the FAQ section of the site,
What Parts are included with the engines?
Each engine is different: some engines come with the transmission and ECU (computer), as well as the axles, engine mounts and half shaft. Some engines will only come with the engine alone and some will only have the engine and transmission. You can view each engine description for a list of parts included. Each engine does come with the following parts: distributor, intake manifold, exhaust manifold, alternator, sensors, throttle body, fuel rail, complete cylinder block and cylinder head.
How do I cancel or change my order?
All orders are electronically processed and forwarded to the warehouse immediately after the order is confirmed therefore, the window of opportunity to cancel an order is limited. No orders can be canceled after payment has been confirmed, as the order will be immediately processed for shipment. All orders placed from Friday after 5PM EXT-Monday 9AM EST cannot be cancelled, as they are processed over the weekend for shipment. Please note that a 5% processing fee will be charged on all orders cancelled by the customer. (So, you can’t even cancel your order without a penalty.)
What does Tiger Auto Parts LTD. Do to ensure that no problems occur?
We inspect all our engines before shipping out to ensure there is no damage or broken parts. We take compression tests of all our engines, but not provide. We do not sell engines with bad compression so you are guaranteed to get a good product. We are not out there to screw people over; we simply want to offer a good and legitimate product and friendly service. We have built a good reputation in the last 25 years and we plan to keep it that way. (As you can see in the pictures below. There are A LOT of broken parts)
From the Warranty Page:
C. ITEMS AND CONDITIONS NOT COVERED BY THE LIMITED WARRANTY.
(As you can see on line item 1, nothing is covered by the warranty except the block & head)
1. Flywheel, clutch and pressure plate, water pump, timing belt, tensioner, crank pulley, seals, thermostat, belts, rotors, hoses, oil pan, sensors, used distributor, wiring harness, torque converter, ECU, used drive shafts, engine mounts, half shaft, lubricants, filters, coolants, emission control devices, spark plugs, tune-up parts.
2. The cost of labor required to remove and install a repaired or exchanged engine/parts to the vehicle.
3. Any damage caused by abuse, neglect, accident or natural perils.
4. Loss caused by the engine/parts being improperly installed.
5. Shipping & handling, border fees and all other admonition costs.
6. Loss caused by overheating. The warranty does not cover oil leaks, blown head gasket or any other engine damage due to overheating caused by poor water circulation, clogged radiator, stuck thermostat or a faulty water pump.
7. Decrease in performance of any covered part due to normal wear and tear (unless actual breakdown occurs), having regard to inherent manufacturing faults in some engine/parts models.
8. Loss caused by any modification or use of the engine/parts for which it was not originally designed.
9. The engine if it is used for competitive driving or racing.
10. Loss caused by the failure of a part or parts of the engine that are not covered by this limited warranty.
11. Deterioration or pre-ignition damage.
12. Repairs performed without prior authorization from Tiger Japanese.
13. Loss caused by defective timing belt.
14. Loss caused by modification or forced induction (NOS, turbo supercharged) for which the engine was not designed.
F: RETURNS POLICY:
(this policy makes it pretty much impossible to return something once you pay the restocking fee plus shipping both ways)
1. Used JDM engines, transmission and parts must be return within 10 days from receiving date.
2. 25% restocking fee applies for all returns. Shipping and Handling both ways are not refundable. All charges must be prepaid by a bank deposit.
3. Returns must include original items undamaged, unpainted all original paper and packaging and must be in re-saleable condition.
4. Aftermarket parts must be return within 90 days from the sticker date printed on the part to return and you can return up to 10% of your total monthly purchases without any restocking fee. Returns more than 10% monthly allowance will face 20% restocking charges and that will be automatically applied to your monthly statement. Return parts without sticker date and beyond 90 days time frame will not be accepted.
5. No replacement will be sent until our staff have inspected and verified the returned. All missing parts will be charged to the customer. If we found the return item is not ours, we will simply send the item back at your own cost.
6. Returns without RMA will not be accepted please file a claim to get RMA.
I know that I made a mistake of ordering from these people, so save your typing, I’m not here to get flamed, I’m here to try to save someone else from doing what I did.
Without doing proper research, I recently purchased a JDM D15B Vtec motor and transmission from www.JDMtigerjapanese.com. I ordered on April, 16, 2013. I had not received any shipping confirmation 7 days later, so I called to check on the status of my order. The representative informed me that the item I had ordered was out of stock and would ship as soon as it became available. I finally got shipping confirmation on April 30,2013, and the engine arrived later on in the week.
Bear with me as I share how twisted this company really is.
A little Background:
The item I purchased was JDM D15B Vtec Engine and Transmission: http://www.jdmtigerjapanese.com/d15b-sohc-vtec-engine-manual-5-speed-transmission-92-95.html.
As you can see in the listing of the item for sale, the picture shows a complete motor that has been removed from a vehicle and has no damage. Tiger claims that “Tiger Japanese prides itself on offering engines of excellent quality. All our engines pass a Multi-point inspection & Compression test to ensure great quality engines. We only ship engines with positive compression test results.”
I cannot say for sure whether or not there was a compression test done on my engine, but if I was going to guess, I would say no, because the spark plug wells had oil in them, which tells me that the plugs had not been removed, and 2 of the 4 spark plugs were so tight that I thought I was going to break something when I got them loose.
Also, in the listing, it states that the engine comes with the following:
(Which I assume that since they mention that they are included, they would be in working order)
Complete Block Alternator
Complete Head Oil Pan
Intake Manifold Spark Plugs
Exhaust Manifold Valve Cover
Throttle Body Vtec Solenoid
Power Steering Pump Manual Transmission
Injectors Clutch
Fuel Rail Fly Wheel
Distributor Starter
From the FAQ section of the site,
What Parts are included with the engines?
Each engine is different: some engines come with the transmission and ECU (computer), as well as the axles, engine mounts and half shaft. Some engines will only come with the engine alone and some will only have the engine and transmission. You can view each engine description for a list of parts included. Each engine does come with the following parts: distributor, intake manifold, exhaust manifold, alternator, sensors, throttle body, fuel rail, complete cylinder block and cylinder head.
How do I cancel or change my order?
All orders are electronically processed and forwarded to the warehouse immediately after the order is confirmed therefore, the window of opportunity to cancel an order is limited. No orders can be canceled after payment has been confirmed, as the order will be immediately processed for shipment. All orders placed from Friday after 5PM EXT-Monday 9AM EST cannot be cancelled, as they are processed over the weekend for shipment. Please note that a 5% processing fee will be charged on all orders cancelled by the customer. (So, you can’t even cancel your order without a penalty.)
What does Tiger Auto Parts LTD. Do to ensure that no problems occur?
We inspect all our engines before shipping out to ensure there is no damage or broken parts. We take compression tests of all our engines, but not provide. We do not sell engines with bad compression so you are guaranteed to get a good product. We are not out there to screw people over; we simply want to offer a good and legitimate product and friendly service. We have built a good reputation in the last 25 years and we plan to keep it that way. (As you can see in the pictures below. There are A LOT of broken parts)
From the Warranty Page:
C. ITEMS AND CONDITIONS NOT COVERED BY THE LIMITED WARRANTY.
(As you can see on line item 1, nothing is covered by the warranty except the block & head)
1. Flywheel, clutch and pressure plate, water pump, timing belt, tensioner, crank pulley, seals, thermostat, belts, rotors, hoses, oil pan, sensors, used distributor, wiring harness, torque converter, ECU, used drive shafts, engine mounts, half shaft, lubricants, filters, coolants, emission control devices, spark plugs, tune-up parts.
2. The cost of labor required to remove and install a repaired or exchanged engine/parts to the vehicle.
3. Any damage caused by abuse, neglect, accident or natural perils.
4. Loss caused by the engine/parts being improperly installed.
5. Shipping & handling, border fees and all other admonition costs.
6. Loss caused by overheating. The warranty does not cover oil leaks, blown head gasket or any other engine damage due to overheating caused by poor water circulation, clogged radiator, stuck thermostat or a faulty water pump.
7. Decrease in performance of any covered part due to normal wear and tear (unless actual breakdown occurs), having regard to inherent manufacturing faults in some engine/parts models.
8. Loss caused by any modification or use of the engine/parts for which it was not originally designed.
9. The engine if it is used for competitive driving or racing.
10. Loss caused by the failure of a part or parts of the engine that are not covered by this limited warranty.
11. Deterioration or pre-ignition damage.
12. Repairs performed without prior authorization from Tiger Japanese.
13. Loss caused by defective timing belt.
14. Loss caused by modification or forced induction (NOS, turbo supercharged) for which the engine was not designed.
F: RETURNS POLICY:
(this policy makes it pretty much impossible to return something once you pay the restocking fee plus shipping both ways)
1. Used JDM engines, transmission and parts must be return within 10 days from receiving date.
2. 25% restocking fee applies for all returns. Shipping and Handling both ways are not refundable. All charges must be prepaid by a bank deposit.
3. Returns must include original items undamaged, unpainted all original paper and packaging and must be in re-saleable condition.
4. Aftermarket parts must be return within 90 days from the sticker date printed on the part to return and you can return up to 10% of your total monthly purchases without any restocking fee. Returns more than 10% monthly allowance will face 20% restocking charges and that will be automatically applied to your monthly statement. Return parts without sticker date and beyond 90 days time frame will not be accepted.
5. No replacement will be sent until our staff have inspected and verified the returned. All missing parts will be charged to the customer. If we found the return item is not ours, we will simply send the item back at your own cost.
6. Returns without RMA will not be accepted please file a claim to get RMA.
